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Sheriff's Office News Releases

Posted on: April 15, 2019

When there’s an emergency, who are you going to call? 9-1-1 dispatchers

Telecommunicators

When you need urgent help, they’re there. 24/7, 365 days a year, when you call 9-1-1, an Arapahoe County Sheriff’s Office public safety dispatcher will answer your call.  That’s why the ACSO is taking this week to honor and thank the men and women who dedicate their lives to serving the public.  In particular, Annerly Cooper and Alexis Weisberg, who were just named Telecommunicators of the Year.

“We want to thank you for showing up every day to create a better and safer world for our residents. You deal with people on some of the worst days of their lives, calm them down, and talk to them until help arrives. It’s very stressful and critical work. This week, we hope everyone will acknowledge your hard work and dedication,” said ASCO Sheriff Tyler Brown.

National Public Safety Telecommunicators Week is April 14-20, 2019.

Thirty-six staff members work in our state-of-the-art communications center. They provide an essential service to the community. In 2018, they answered more than 322,000 phone calls, including more than 78,000 9-1-1 calls. The dispatchers receive and process those calls to get help to callers as quickly as possible. They are experts in prioritizing emergencies, coordinating resources and providing support to responding field personnel.

During National Public Safety Telecommunicators Week, we hope you take the time to learn more about the Communications Center by visiting www.arapahoegov.com/915/Communications-Section.

National Public Safety Telecommunicators Week Background - In 1991, Congress proclaimed the second week of April to be dedicated to the men and women who serve as public safety telecommunicators. Since then, public safety agencies nationwide have recognized the pivotal role played by police and fire dispatchers who use telephones, radios, computers and many other communications media to provide support to law enforcement, fire services and emergency medical services.



 



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