I paid off my loan, what do I do now?
If you received the payoff papers from your mortgage company, bring or send all of them to our office. If you mail them, it
is advisable to mail them certified mail. Include a self addressed, stamped envelope for the return of your cancelled documents.
The fee is $26 for a one page release and $5 per page for each additional page. Count the Release form only.
If you have not received any papers from your mortgage company, call them and ask what their procedure is. Many mortgage companies
mail the documents directly to our office and then forward them to you when they are recorded. According to statute a lender
has 90 days to record the release.
Can you tell me if my mortgage company has sent in the documents to release my Deed of Trust?
The Public Trustee's Office receives many Releases of Deed of Trust every day. Therefore, there is no way for us to determine
if your release was received on any given day. Please be assured that your release will be processed in the order it was received.
I have received the recorded release but not the Note and Deed of Trust. Why would you return these documents to the mortgage
company?
Our policy is to return documents to the entity that submitted them, unless otherwise instructed.
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